Purchase Policies


What is the Risk-Free trial period?

We offer a 7-day Risk-Free trial on all ebooks, audiobooks and programs, and a 30-day Risk-Free trial on monthly subscriptions – so you have time to review your purchase before deciding to keep it.

Here is how it works: You’ll have a trial period to try out your purchase and decide if you’d like to keep it. If you choose to cancel or return it during your trial period, you’ll receive your money back. The Risk-Free trial is our 100% money back guarantee, and we offer it for your peace of mind, so you can try ANY of the products at NO RISK.

When placing an order, you’ll see the number of days for your Risk-Free trial displayed on the same page as the buy button, but if you have any questions about the trial for a specific purchase, please feel free to contact us.

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When will my credit card be charged?

Ebooks and Audiobooks: Depending on your offer, your card will be charged either at the moment of purchase or after the 7-day free trial period is over. All offers come with a Risk-Free trial period, so you’ll have plenty of time to review your purchase and decide if it is right for you. If you decide NOT to keep it, please contact us to cancel or request a full refund within the Risk-Free trial, and you’ll receive all your money back.

Video and Audio Programs: If you’re buying a video or audio program, your card will be charged at the time of purchase. If you chose a payment plan, then only your first payment will be charged at the time of purchase. All offers come with a Risk-Free trial, so you’ll have plenty of time to review your purchase and decide if it is right for you. If you decide NOT to keep it, please contact us to request a full refund within the Risk-Free trial period, and you’ll receive all your money back.

Monthly Subscription Programs: We offer a 30-day Risk-Free trial on monthly subscriptions, so you’ll have plenty of time to review your purchase and decide if it is right for you. If you’d like to cancel your monthly subscription, please visit the subscription cancellation page. Some monthly subscription programs offer a 30-day free trial where your card will not be charged until the second month of your subscription.

Please refer to your email order receipt for additional details about your purchase.

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How do I cancel my purchase and receive a full refund?

If you are not 100% satisfied with your purchase, you can cancel without hassle. Here are the refund policies depending on what type of product you purchased:

1. Refund policy for ebooks and/or audiobooks with a 7-day Risk-Free Trial: If you didn’t contact us within 7 days of your purchase and have been charged for an ebook or audiobook you don’t want to keep, we can still process a full refund within 30 days of your purchase. If you’d like to cancel or request a refund, please contact us.

2. Refund policy for audio and video programs: If you’d like a refund, just contact us within your trial period. We’ll remove your access to the program and refund 100% of any payments you’e already made – no questions asked.

If you opted to receive a backup disc with your online program, please contact us to request the cancellation within the 7-day trial, then return the backup discs within 30 days of your purchase. When your return is received, a refund will be processed for both the online program as well as any fees paid by us to ship your backup discs. Please note that that your refund cannot be processed until we receive the backup discs. See return instructions below.

3. Cancellation policy for monthly subscription programs: If you’d like to cancel your monthly subscription, just contact us and let us know. Monthly subscriptions can be cancelled any time.

IMPORTANT CD RETURN INSTRUCTIONS:

When returning a product, it must be in the condition you received it, and include the original packing slip. We highly recommend you return the product using a tracking number. All transactions are conducted in United States Dollars (USD), and we regret that no adjustment for changes in foreign exchange rates can be made. If you decide to return a program, please take a few minutes to package all of it back up so it will be in the condition you received it. You are responsible for paying the return postage/shipping for the program. Include your original packing slip with your product. This contains your name and order number so that your refund can be processed quickly.

Obtain a tracking number from the shipper you choose so you can verify your returned shipment. Please send us your tracking number through our contact page.

All returns should be shipped to:

Rori Raye
C/O Corporate Disk
4610 Prime Parkway
McHenry, IL 60050

As soon as your return is received, your order will be refunded within 3-4 business days and you will be sent a confirmation email.

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Am I signing up for any recurring payments?

We will never automatically subscribe you to any monthly commitments. You’ll see the payment terms in the shopping cart before you submit your order. You can also review your email order receipt to confirm your order details or contact us for more information.

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Do I have to pay shipping/handling fees?

Shipping is free within the United States. If you live outside the United States, a small shipping fee may apply. You’ll see the final price, including shipping fees, in the shopping cart before you submit your order.

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How do I cancel my monthly subscription?

If you’d like to cancel your monthly subscription, please visit the subscription cancellation page. We’ll make sure you stop receiving any further months.

You’re welcome to keep any free bonuses and of course anything you’ve already paid for.

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What will appear on my credit card statement?

You’ll be able to easily identify any of your orders with us on your credit card statement. Just look for "Rori Raye" as the name of the vendor/merchant.

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Are there any costs when requesting a cancellation or refund?

If you purchased an online program, there are no cancellation costs. When your purchase is canceled, your account will be refunded.

If you opted to receive the back up disks with your order, you’ll only have to pay any shipping costs involved with sending the back up disks back to us. There are no other costs involved and no surprises. Refunds are processed when the returned product is received. You’ll receive a confirmation email that your cancellation or refund has been processed.

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How do I return a CD program for a full refund?

If you’d like to return a CD program or backup discs, please contact us to request the cancellation within the 7-day Risk-Free trial period, then just send it back within 30 days of purchase, and we’ll refund 100% of your money within 3-4 business days of receiving your return. No questions asked. Please see these important return instructions:

IMPORTANT CD RETURN INSTRUCTIONS:

When returning a product, it must be in the condition you received it, and include the original packing slip. We highly recommend you return the product using a tracking number. All transactions are conducted in United States Dollars (USD), and we regret that no adjustment for changes in foreign exchange rates can be made.

If you decide to return a program, please take a few minutes to package all of it back up so it will be in the condition you received it.

Include your original packing slip with your product. This contains your name and order number so that your refund can be processed quickly.

Obtain a tracking number from the shipper you choose so you can verify your returned shipment. Please send us your tracking number through our contact page.

All returns should be shipped to:

Rori Raye
C/O Corporate Disk
4610 Prime Parkway
McHenry, IL 60050

As soon as your return is received, your order will be cancelled and refunded within 3-4 business days, and you will be sent a confirmation email.

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How do I contact you?

For more information regarding our programs and policies, be sure to visit our Contact Page and Frequently Asked Questions, where you can also use our secure live chat to discuss your account with us.

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